Frequently Asked Questions

Everything you need to know about your Junie beauty journey.

Are Junie products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All Junie products are 100% cruelty-free and formulated without any animal-derived ingredients.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy for opened products?

We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.

Do you ship internationally?

Currently, Junie ships to the United States, Canada, and the UK. We are working hard to expand our global shipping options soon.

How can I track my package?

Once your order ships, you will receive an email with a tracking link. You can also track your status directly through your Junie account dashboard.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.