Returns & Exchanges

At Junie, we want you to love your beauty routine, which is why we offer a 30-day window for returns on products that don't meet your expectations. Items must be in their original packaging and gently used or unopened to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label to download and print at your convenience.

3

Pack Your Items

Securely place the beauty products in their original box or a similar sturdy mailer, ensuring the printed label is clearly visible on the outside.

4

Drop Off and Refund

Hand your package to the designated carrier; once we receive and inspect your items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing